Question: I got my requested thing. In any case, item isn’t meeting my expectations, would i be able to return it?
The received item can be returned within seven days of receiving it subject to following conditions:
(1) Buyer can send the replacement request at [email protected]
(2) Product should be in the original condition it was sent.
(3) Original packing and tags should remain intact as they were in delivered condition.
(4) Buyer will get the refund or replacement, once we receive the returned goods at Wee Shop Office.
(5) If packing or original seal is broken then Wee Shop will not return the product.
Question: I received a broken/damaged item. What should I do?
Wee Shop uses very advanced and secure packing methods to pack the products with two times quality checks just to decrease the damages which may incur when the product is intransit. However, if you still see any tempering in the packing or damage on box or package then do not accept the shipment or write-down the delivery remakes as tempered box/packaging. Any damaged product received by buyer should be informed to The Wee Shop by email at [email protected] within 24hrs of receiving the goods. All the pictures damaged product should be attached and sent via email.
Question: Who will bear the shipping charges for goods returned?
If you received the damage product then shipping charges of return goods will be bear by the Wee Shop. If you are returning the goods due to change in mind or personal choice then shipping charges will be bear by buyer. Example, if you ordered the green color product and after receiving the goods you don’t like the color or you decide to change the color then the shipping costs will be borne by buyer himself.
Question: How do I get my money back if I returned or cancelled an order?
In case of returned product The Wee Shop will suggest you other option as well if you are still not interested then Amount will be transferred in your account in 10-15 days. In case of cancelled order Wee Shop will transfer the amount immediately; however it will still take 4-7 days for transaction.
The majority of the items on theweeshop.in are high quality; hand woven and hand crafted, thusly there might be varieties in shading and frivolity of the genuine item against that as appeared on the site. This is because of the idea of texture colors, climate at the season of kicking the bucket and contrasts in show yields because of lighting, advanced photography, shading settings and showing abilities of PC screens, PCs or the cell phones that you might be using. On the other hand if the order comes with damage like manufacturing defect, or wrong item, fabricating imperfection or blame from our side, send in a mail at [email protected] and once we check the same, we will refund your request in full amount.